In this Vivantio Vibe podcast, host Todd Carruth visits with
Vivantio COO Andy Walsh about the B2B Customer Journey including
its evolution, KPIs to consider and how to handle Net Negative
Churn.
A monthly podcast that brings you the latest updates on Service Management solutions, software, innovations and interviews with smart people who have smart things to say with information you can use. All in around 30 minutes.